Shipping & Returns

Shipping


All items will be shipped as cheap as possible. E.g. If I can get it in an envelop it will go through the mailbox. Anything larger wil go by package post. Mainly TNT and secondary Fedex.

International packages will always be insured which is included in the shipping costs.

The shipping costs are exactly matched with the weight of the item with the wrapping. And that is what you pay for.

Shipping is usually done same day after payment is received (Paypal works very fast!) or usually within 3 working days. If for some reason the delay will be longer you will be informed in advance via email.

However sometimes shipping outside Europe may take up to 7 working days! If you have not received the items within a reasonable time let me know. (The packages always come with a track&trace number anyway.


Returning

All items may be returned within a reasonable time, undamaged.

However be aware that items being returned from outside the European Union may cost you a fair amount of money. First, the shipping costs which are to be paid by the customer may be higher than expected. (through my work I have a fair discount on airfreight).

Secondly, the item must be re-imported through EU Customs which is also the responsibility of the customer. This alone may run up to 25-35% of the initial sale price!

Back